Return, Refund, and Exchange Policy

At Jajpuraji.com, we strive to ensure that our customers are fully satisfied with their purchases.
Please read our policy below to understand how we handle returns, refunds, and exchanges.
1. Eligibility for Returns
You may request a return if:
The item is defective, damaged, or incorrect.
The request is made within 7 days of delivery.
The product is unused, in original packaging, and in resalable condition.
2. Return Process
To initiate a return:
Email us at 123cndigital@gmail.com with:
Order ID
Reason for return
Clear photos of the product (in case of damage or defect)
Our team will review your request and provide further instructions.
If approved, you must ship the item back to us at the address provided in our reply.
Return shipping costs are the responsibility of the customer unless the return is due to our error
(e.g., damaged, defective, or wrong item sent).
3. Refunds
Once your returned item is received and inspected, we will notify you of the refund status. If
approved:
Refunds will be Credited to your original method of payment within 3 business days.
You will receive a confirmation email once the refund has been issued.
4. Exchanges
We offer exchanges only for:
Items that are damaged or defective
Items shipped in error
To exchange an item, email us at 123cndigital@gmail.com with your order details and a request
for an exchange.
If exchanged is approved the product will be delivered within 5-7days
5. Order Cancellations
You may cancel an order within 12 hours of placing it, or before it is shipped (whichever is
earlier). Once an order has been processed and shipped, it cannot be canceled.
6. Contact Us
For questions about returns, refunds, or exchanges, contact our support team at:
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Email: 123cndigital@gmail.com
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Website: https://jajpuraji.com